MAIL-IN IPHONE DATA RECOVERY

Your files matter.Let’s find the next step.

Photos, contacts and files on an iPhone that no longer works? Start with a mail-in assessment request. Tell our team about the device before arranging shipment.

Talk to the team: (805) 826-7505

Local technicians. A clear next step.Serving Ventura County since 2015.

BEFORE YOU SEND YOUR DEVICE

Start with the details.

01 · REQUESTTell us your device and recovery goal ↗02 · CONFIRMGet instructions from the team ↗03 · UNDERSTANDReview timing and recovery options ↗

Recovery depends on the condition of the device and cannot be guaranteed.

Your filesRecovery goal first
AssessmentDevice-specific options
Mail-inConfirm before shipping
Local teamCalifornia technicians

Apple Independent
Repair Provider

Check the iProtech listing for your store in Apple’s repair provider directory.

Verify with Apple ↗

Fairphone
Authorized Repair Center

iProtech is an authorized Fairphone repair center in the United States. Contact our team about service for your device.

Ask about Fairphone repair ↗

ONE REQUEST. A CLEAR PROCESS.

How mail-in recovery works.

01 / START THE REQUEST

Tell us what happened.

Complete the intake form with the device type, damage, prior repairs and the files you want recovered.

02 / ARRANGE THE ASSESSMENT

Confirm before shipping.

Contact our team for the next steps, shipping instructions and service availability. The assessment determines the recovery options.

03 / GET YOUR DATA

Choose the delivery method.

When recovery succeeds, the team arranges data delivery on a USB drive or through a secure cloud download.

The recovery goal comes first. Let us know which photos or files matter most. Do not erase or restore the phone before discussing the recovery options with us.

BEFORE YOU PACK.

Mail-in questions.

How long does mail-in recovery take?

The current intake form lists Standard service at 2–4 weeks and a Rush option. Availability and the final schedule depend on the device and assessment; shipping time is additional.

Is recovery guaranteed?

No. Recoverability depends on the damage, device condition and data protection. We assess the device and explain the available options.

Where should I ship my device?

Contact the team after submitting your request to confirm the shipping address and instructions for your case.

Do I need to include a password in the form?

No. Do not submit passwords or device passcodes in this form. If access is needed, the technician will discuss the appropriate next step directly with you.

Start your mail-in request.

Tell us about the device and what you need to recover. Your request goes to the iProtech team; service and shipping instructions are confirmed directly.